- …”I am happier and feel better because of the brilliant staff”
- "The staff are very kind and helpful"
- "Helped me get back on track with my finances"
- "I was very worried, they took my situation seriously"
In the beginning...
Centre 70 Community Association, as it was originally known, was founded at a public meeting held on 24 June 1970. Our role has developed and changed over time but has always reflected our objective to serve the local community.
For further details of our history click here.
The present day...
Centre 70 focuses on providing advice and counselling from our offices at 46 Knights Hill and at various outreaches. .
WE ARE WINNERS OF A LAMBETH BUSINESS AWARD FOR COMMITMENT TO THE COMMUNITY AND A WINNER OF WEST NORWOOD FAVOURITE BUSINESS AWARD AND PREVIOUSLY SELECTED AS SAINSBURY’S UPPER NORWOOD CHARITY OF THE YEAR
Centre 70 is pleased to receive support from the London Borough of Lambeth, the Money Advice Service (through Capitalise), The Legal Aid Agency, Walcot Foundation, Thames Water Trust Fund and many private trust funds and personal donors.
Organisation, Governance and Quality
Centre 70 is a registered charity (no. 296020) and company (no.2087528), which is limited by guarantee, and has no share capital. Its object is to promote the social welfare of the people of West Norwood and surrounding areas by the provision of free, professional advice on housing, welfare benefits, debt relief and legal matters. We also provide low cost psychotherapeutic counselling.
The activities of the company are directed by a board of trustees, members of which are mainly drawn from the local community. They give their time and expertise voluntarily and are elected annually. The board usualy has around 14 members, and meets about 8 times a year, and more frequently if required. There are sub-groups set up for specific purposes that report to the board.
Day-to-day administration and the supervision of all staff is in the hands of the Director, Head of Advice Services and the Counselling Service manager. They, and all other members of staff and volunteer workers, are responsible - either directly or indirectly - to the board of trustees.
We pride ourselves on our commitment to providing quality assured advice and counselling services delivered to the needs of the community and with efficiency to maximise the numbers helped. We have active and monitored policies, and procedures, which determine the framework under which the work is carried out, and ensure quality assured standards, which include Equality and Diversity, Confidentiality, Complaints, Data Protection, Disability Discrimination, Health and Safety, Safeguarding, Sustainability, Financial Procedures, Training & Development, Supervision and File review, and Personnel Policies.
Please request a copy of our Equalities and Diversity policy.
Please see the news section for a copy of the latest Annual Review.