Services and support you can access now:

We've researched local services, national helplines, and lots of practical activities you can try from home. Click on the links to access information and resources.

I need to talk to someone or need urgent support

I'm looking for local services and support, or to connect up with others

I'm looking for ideas, tips, and practical activities to keep well


If you need medical advice, use the NHS 111 online coronavirus service at or call the NHS on 111 from your telephone. In a medical emergency, dial 999.

Crisis Support and Services


Local services to speak to someone now:

SlaM Out of Hours service: Call 0800 731 2864

To speak to the local NHS mental health crisis line for people in Croydon, Lambeth, Lewisham and Southwark.


NHS Lambeth Single Point of Access (Monday to Friday 9am to 5pm) 0800 090 2456

Call if you're worried about your mental health and need more support than your GP can provide.

Offer short and longer term support from our teams of clinicians, social workers, people with lived experience and support workers. If appropriate, someone can visit you if you require mental health support within 24 hours.  


Solidarity in a Crisis (Monday to Friday: 6pm-12am, Weekends 12pm-12am) Freephone 0300 123 1922

Out of hours emotional support over phone (and in person) from people who have lived experience of mental health. They offer one-off and ongoing suport            


If you are having thoughts of suicide

Papyrus Hopeline 0800 068 4141  

Suicide prevention and support for young people from age 10 up to 35

The May Tree Sanctuary 0207 263 7070  

For those in a suicidal crisis, offers short-term accommodation. Maytree’s house is open 365 days a year for people when they’re feeling suicidal, their phonelines are currently running.


The Samaritans  24 hour phoneline: call 116 123

The samaritans are there to listen 24 hours a day, the number is free to call. (24 hour response time)


Other listening and counselling services

The Caravan - 0207 183 1802

The drop-in offers a core service of listening and emotional support, which can – by arrangement – evolve into counselling. Free service open 7 days a week, currently offering telephone support.


SANE line 4:30pm – 10:30pm 0300 304 7000

Daily mental health helpline offering support and info    


If you've been affected by crime or traumatic events

Victim Support 0808 168 9111


If you've been affected by domestic Abuse

The GAIA Centre 020 7733 8724

This is a centre based in Lambeth offering support and refuge to women who are experiencing domestic violence.      


Refuge Free 24 Hour domestic abuse helpline: 0808 2000 247  


Bereavement Support

Cruse bereavement counselling 020 7620 3999

This is a local service in Lambeth offering counselling if you have been bereaved

Cruse helpline: 0808 808 1677

Phone support to talk to someone straight away


Get Connected

Lambeth Council Helpline 8am – 8pm 020 7926 2999   Lambeth Council Corona Virus help and support

This helpline is available for people in Lambeth who are having difficulties due to coronavirus including access to medicines and food, the line covers council and other community services.

Connect Lambeth Phone: 020 7346 6800 (press option 6)

Age UK are offering support to all vulnerable people across Lambeth. They have an information line, can connect you with volunteers to help with practical tasks, or find other useful organisations.

Mutual Aid Groups

Local people have formed Mutual Aid Groups to offer help to their neighbours: collect shopping, drop off prescriptions, get your electric key topped up, walk your dog, or just for a friendly chat. Read more about Mutual Aid groups Mutual Aid FAQs

West Norwood Mutual Aid group

Lambeth Mutual Aid group 0800 009 6504 Mutual Aid Request Help

They also have an active Facebook group to get connected and offer and receive help Lambeth Mutual Aid Facebook

If you'd like to volunteer, including over the phone, leave your details here: Mutual Aid Volunteer

Mutual Aid in other areas

Paxton Green Time Bank 0208 670 0990

This is a community of local volunteers who offer support and activities to one another. At the moment they're all online and they're offering phone befriending services too: Register with timebank


Keeping Well


Managing in isolation or lockdown

There are many guides out there, and this is just a selection, including some with links to audio or video, and practical exercises you can use.

Anxiety and Depression Association of America: Covid 19 Lockdown guide


Mind tips on wellbeing:


NHS tips on staying well during CoronavirusNHS covid-19-anxiety-tips

Includes lots of useful links such as recommended helplines, health information, excercise videos and NHS videos and audioguides.


Dealing with anxiety

Every Mind Matters from the NHS:

Top tips to cope with anxiety from the NHS. This page explains a bit about what anxiety is, and has links to other useful sources and activities.

It includes this quiz Every Mind Matter plan and quiz Answer the 5 questions get tips and practical activities for you.


Relaxation audio guides Feeling tense? These are some audio relaxation techniques from the NHS, you can select one and listen as they talk you through short relaxation exercises.



Lots of people recommend and practice mindfulness, this is a kind of meditation which you do on a regular basis, focussing on the present and with the aim of taking you away from your worries and anxieties. It may not work for everyone, but if you'd like to try it there are lots of online courses,

The Oxford Mindfulness Centre has these free videos to talk you through it: OMC Youtube playlist

or try this free app on your phone: or this one (some free, some pay for sections) 

Or some free blogs, ideas and apps here (you may need to create an account for some of the options)

Online community and creativity 

Connect and Do

Connect & Do are based in Lambeth, they run workshops and activities about bringing people together through shared interests. All their weekly activities are online and FREE, includes laughter yoga, drawing workshop and choir.