Click on the area of interest to find useful organisations and information:

 

Covid 19 information

Local Support

Wellbeing

General & Legal Advice

Debt & Consumer

Benefits

Housing

Employment

Immigration

Family

 

Coronavirus Related Information

• Government Advice
• If you have health problems that mean you're extremely vulnerable, you can register to get support: https://www.gov.uk/coronavirus-extremely-vulnerable
• Benefits Advice From DWP
• Advice on money and debt issues from Money and Pensions Service
• Fact sheet from National Debtline
• Employment rights and financial support from Working Families 
• Housing advice from Shelter
• Information relating to homelessness from Homeless Link
• Employment support helpline 020 7926 0500 or http://opportunity.lambeth.gov.uk    
• Businesses and employers helpline 020 7926 2344 or https://www.lambeth.gov.uk/elections-and-council/about-lambeth/lambeth-coronavirus-information/coronavirus-covid-19-information 

Local support

• Lambeth Council Coronavirus help and support or Lambeth Council Helpline 020 7926 2999 (8am – 8pm). This helpline is available for people in Lambeth who are having difficulties due to Coronavirus, including access to medicines and food. They cover council and other community services.
• The Directory - the community food resource with local emergency food resources, including Foodbank, advice and support and money saving tips   
• Connect Lambeth #Together campaign from Age UK Lambeth offers advice, befriending, shopping, online socialising 
• West Norwood Mutual Aid group - to ask for help from your neighbours or to offer help email: wnorwoodc19aid@gmail.com  On Facebook  call 0208 168 7080 or text 0203 151 7080  WhatsApp group  https://chat.whatsapp.com/DRcax9U97izFqduUJNS7hQ
• Lambeth Mutual Aid on Facebook 
  
• Other local Mutual Aid groups can be found here. 
• Paxton Green Time Bank - a community of local volunteers who offer support and activities to one another, all online at the moment.

Wellbeing

To support your wellbeing during this time, we have collected useful services and information

General & Legal Advice 

• Brixton Advice Centre - another local advice centre
• Citizens Advice Lambeth - another local advice centre
• Advice Now 
• Cambridge House Law Centre
• Citizens Advice - Advice Guide 
• Civil Legal Advice and Find a Legal Adviser - phone 0345 345 4345
• Liberty (Human Rights) 
• Public Interest Law Centre - Advice on action against public authorities (including the Police), Judicial Review
• Equality and Human Rights Commission - phone 0808 800 0082
• Equality Advisory Service - Discrimination Advice
• Court Service (making a claim, divorce etc) 
• We are Advocate - Free represenation
• Royal Courts of Justice CAB (inc Civil, Housing,family, Debt and Bankruptcy) - phone 0844 856 3534 
• Temple Legal Centre  (family law) – phone 07887 776099
• Councillors, MPs, MEPs and Mayor of Lambeth - see www.lambeth.gov.uk/
• Government Website covering all areas of advice 
• Disability Lambeth - advice in Lambeth for the disabled and long term ill, older people and carers - phone 020 7346 6800
• Police Action Legal Line (advice on mistreatment or injustice by police) - phone 020 7452 8902
• Support Through Court - Free support (not advice) for those attending Civil Court and Tribunal Proceedings 
• Check if you have legal cover including through house or motor insurance, bank account, other policies
• Check if your Union provides legal cover

Legal Advice Clinics

Brixton Advice Centre 

Online legal clinic: https://brixtonadvice.org.uk/online-legal-clinic/  

167 Railton Road, Brixton, London, SE24 0LU 

Telephone: 020 7733 7554 

 

Waterloo Action Centre 

Clinic Times: Thursdays 18:30 – 20:00 

14 Baylis Road, Waterloo, London, SE1 7AA 

Telephone number: 020 7261 1404 

http://www.waterlooactioncentre.co.uk/legal_advice  

  

LSBU Legal Advice Clinic 

Currently offering online appointments, generalist one-off advice service only

 

Term times only, Call 020 7815 5450 to book same day appointment at the following times:  

Tues: call 10am - 10.30am for appointment 10:30am - 12pm  

Wed: call 10 - 10.30am for appointment 10:30am - 12pm  

          call 3 - 3.30pm for appointment 3:30pm - 5:00pm 

Fri:    call 10 - 10.30am for appointment 10:30am - 12pm  

 

Kings College Legal Advice Clinic 

Term time only 

Offers one-off general advice, and some specialist clinics 

Click on the link to request advice online, you should hear back with an appointment within 2 weeks https://www.kcl.ac.uk/legal-clinic/contact-us  

 

General legal clinic: Thursday 6-7pm 

Family Legal Clinic: Wednesday 5.30 - 6.30pm  

Immigration & Asylum Clinic: Tuesday 10am -1pm 

 

Cambridge House Law Centre

- Offers advice on Housing issues due to Covid 19

- Also offers free Legal Advice on: Housing, Employment, Welfare Benefits & Discrimination

Call 020 7358 7025 between 10am and 1pm, or 2pm and 4pm, Monday to Friday, or email lawcentre@ch1889.org 
www.ch1889.org 

 

Wandsworth Mediation Service 

St. Mark's Durie Hall, Battersea Rise, London SW11 1EJ 

t: (020) 7223 7744 

e: wms@wandsworthmediation.co.uk  

Free conflict coaching or mediation to try to find solutions; covers neighbour disputes, families, or other personal conflicts 

http://www.wandsworthmediation.co.uk/  

 

You can also find details of other legal clinics on the following website:  

https://www.lawworks.org.uk/legal-advice-individuals/find-legal-advice-clinic-near-you 

 

Debt, Consumer, Energy and Telecommunications

• National Debtline – phone 0808 808 4000 
• Business Debtline – phone 0800 197 6026  
• My Money Steps (free self help debt management) 
• Money Advice Service – phone 0800 1387777 
• Consumer Protection Rights – phone 03454040506  
• Money A&E - resource on debt matters
• Resolver - free consumer online advice service (and app) to complain about Telecoms (e.g. mobile phones), energy (utilities), travel (airlines, car rentals etc), finance (banks, insurances etc), shops / retailers, public services such as DVLA, Local Authority and other services. Guides through the complaints process, provides draft letters and emails, will direct emails to  companies complaints, notify when to escalate complaints and help with that. Keeps case files that can download and service can forward complaints to relevant independent complaint bodies e.g. like Ombudsman.
• Energy Ombudsman – phone 03304401624  
• Office of Communications (OFCOM) – phone 0300 123 3333 
• Telecommunications Ombudsman – phone 0845 050 1614  
• Office of Water Services (OFWAT) – phone 01216447500  
• Financial Ombudsman – phone 0845 080 1800  
• TaxAid - help with tax and tax credits – phone 0345 120 3779 

 

Benefits

• Benefits and Pensions 
• Tax Credits Helpline – phone 0345 300 3900 
• Maternity Action – phone 0845 600 8533 
• Turn2us benefits and grants advice – phone 0808 802 2000 
• Working Families (in work benefit advice) – phone 0300 012 0312 

 

Housing and Homelessness

• Shelter – phone 0808 800 4444 
• Leasehold Advisory Service – phone 020 78322500 
• Lambeth Housing Advice (homeless or risk of homelessness)
• London Borough of Lambeth: Council tenants emergency repairs etc – phone 0207 926 6000
• Private Renting Issues  
• Homeless related services: Streelink - phone 0300 500 0914 and The Pavement
• Find a Legal Adviser 
• Housing Ombudsman

 

Employment

• ACAS - phone 0300 123 1100
• Work Smart (from the TUC)
• Mary Ward Legal and Financial Centre - phone 020 7831 7079
• Working Families - phone 0300 012 0312
• London Employment Rights Hub 
• Check if you have legal cover including through house or motor insurance, bank account, other policies
• Consult your Union
• Covid-19 Employment Law FAQs: https://brixtonadvice.org.uk/covid-19-employment-law-faqs/

Immigration

• Migrant Legal Action - phone 020 3150 1470
• Joint Council for the Welfare of Immigrants - phone 020 7251 8708 
• South London Refugee Association - phone 0203 490 3443
• Notre Dame Refugee Centre - phone 020 7440 2669

Family, Elderly, Health, Education and Work

• List of Mental Helath and Wellbeing Resources
• Temple Legal Centre  (family law) – phone 07887 776099 
• Age UK directory of older persons services – phone 0800 169 6565   
• Rights of Women – phone 020 7251 6577 
• Women and Girls Network (WGN) - supports women and girls affected or threat of being affected by gender based abuse and violence.
• Gingerbread (lone parent) – phone 0808 802 0925 
• National Domestic Violence Helpline – phone 0808 200 0247 
• Child Support Agency – phone 0345 7133133 
• ACE (education advice) 
• Child Law Advice 
• National Family Mediation 
• Action for Victims of Medical Accidents - phone 0845 123 2352  
• Child Maintenance Options – phone 0800 988 0988 
• Metro Charity - help on sexuality,gender, equality, HIV, diversity or identity 
• Terrence Higgins Trust - help for people living with HIV and sexual health issues 
• Lambeth Bereavment Services (including affordable simple funeral) – phone 020 89264221  
• The Directory - the community food resource with local emergency food resources, advice and support and money saving tips