Useful Contacts
General & Legal Advice
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One Lambeth Advice - online and telephone advice |
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Advice Now |
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Citizen Advice |
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Civil Legal Advice (and find legal adviser) |
0345 345 4345 |
www.gov.uk/civil-legal-advice www.gov.uk/find-a-legal-adviser |
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Liberty (Human Rights) |
0845 123 2307 020 3145 0461 |
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Equality and Human Rights Commission |
0808 800 0082 |
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Court Service (making a claim, divorce etc) |
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Royal Courts of Justice CAB (inc Civil, family & Bankruptcy) |
0844 856 3534 |
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Councillors, MPs, MEPs and Mayor of Lambeth |
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Government Website covering all areas of advice |
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Advice in Lambeth for Disabled and long term ill, Older People and Carers |
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020 7346 6800 |
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Police Action Legal Line (advice on mistreatment or injustice by police) 020 7452 8902 |
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Personal Support Unit - Free support (not advice) for those attending Civil Court and Tribunal Proceedings https://www.thepsu.org/our_network/london/london-service/ 020 7073 4760 |
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DEBT, CONSUMER, ENERGY, TELECOMMUNICATIONS
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National Debtline |
0808 808 4000 |
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Business Debtline |
0800 197 6026 |
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My Money Steps (free self help debt management) |
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Money Advice Service |
08001387777 |
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Consumer |
03454040506 |
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Money A&E (resource on debt matters) |
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Consumer advice |
free online service (and app) to complain about Telecoms (e.g. mobile phones), Energy (utilities), travel (airlines, car rentals etc), finance (Banks, insurances etc), shops/retailers, public services such as DVLA, Local Authority and other services. Guides through the complaints process, provides draft letters and emails, will direct emails to companies complaints, notify when to escalate complaints and help with that. Keeps case files that can download and service can forward complaints to relevant independent complaint bodies e.g. like Ombudsman. |
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Energy Ombudsman |
03304401624 |
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Office of Communications (OFCOM) |
0300 123 3333 |
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Telecommunications Ombudsman |
0845 050 1614 |
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Office of Water Services (OFWAT) |
01216447500 |
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Financial Ombudsman |
0845 080 1800 |
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TaxAid (Help with tax and Tax credits) |
0345 120 3779 |
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BENEFITS
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Benefits and Pensions |
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Tax Credits Helpline |
0345 300 3900 |
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Maternity Action |
0845 600 8533 |
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Turn2us benefits and grants advice |
0808 802 2000 |
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0300 012 0312 |
HOUSING AND HOMELESSNESS
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Shelter |
0808 800 4444 |
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Leasehold Advisory Service |
020 78322500 |
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London Borough of Lambeth: Council tenants emergency repairs, Homeless |
0207 926 6000 |
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Homeless related services |
www.homelesslondon.org |
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EMPLOYMENT
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ACAS |
0300 123 1100 |
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Work Smart (From the TUC) |
n/a |
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Mary Ward Legal & Financial Centre |
020 7831 7079 |
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Lambeth Law Centre |
020 7840 2000 |
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Working Families |
0300 012 0312 |
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Check if have legal cover e.g. with bank, household or motor insurances |
Contact Your Union |
IMMIGRATION
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Afro-Asian Advisory Service |
0845 618 5385 |
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Joint Council for the Welfare of Immigrants |
020 7251 8708 |
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South London Refugee Association |
0203 490 3443 |
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Lambeth Law Centre |
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Notre Dame Refugee Centre |
020 7440 2669 |
FAMILY, ELDERLY, HEALTH, EDUCATION, WORK
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Temple Legal Centre (Family Law) |
07887 776099 |
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Age UK and directory of older persons services |
0800 169 6565 |
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Rights of Women |
020 7251 6577 |
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Gingerbread (lone parent) |
0808 802 0925 |
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National Domestic Violence Helpline |
0808 200 0247 |
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Child Support Agency |
0345 7133133 |
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ACE (Education Advice) |
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Child Law Advice |
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National Family Mediation |
n/a |
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Action for Victims of Medical Accidents |
0845 123 2352 |
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Child Maintenance Options |
0800 988 0988 |
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Metro Charity - help on sexuality,gender, equality, HIV, diversity or identity |
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Terreance Higgins Trust - help for people living with HIV and sexual helath issues |
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