Click on the area of interest to find useful organisations and information:
Family, Health, Education and Work, Elderly, Other
Local support
- The Directory - the community food resource with local emergency food resources, including Foodbank, advice and support and money saving tips
- Connect Lambeth #Together campaign from Age UK Lambeth offers advice, befriending, shopping, online socialising
- West Norwood Mutual Aid group - to ask for help from your neighbours or to offer help email: wnorwoodc19aid@gmail.com On Facebook call 0208 168 7080 or text 0203 151 7080 WhatsApp group https://chat.whatsapp.com/DRcax9U97izFqduUJNS7hQ
- Lambeth Mutual Aid on Facebook
- Other local Mutual Aid groups can be found here.
- Paxton Green Time Bank - a community of local volunteers who offer support and activities to one another, all online at the moment.
Wellbeing
To support your wellbeing during this time, we have collected together useful services and information
Click on the links below for different resources:
-
Crisis Services: I need to talk to someone or need urgent support
-
Get Connected: I'm looking for local services and support, or to connect up with others
-
Keeping Well: I'm looking for ideas, tips, and practical activities to keep well
General & Legal Advice
- Brixton Advice Centre - another local advice centre
- Citizens Advice Lambeth - another local advice centre
- Advice Now (help with a range of advice issues and guides inlcuding help with benefit issues, how to take a case to civil court)
- Citizens Advice - Advice Guide
- Cambridge House Law Centre
- Southwark Law Centre
- South West London Law Centre (may depend on where you live)
- Civil Legal Advice and Find a Legal Adviser - phone 0345 345 4345
- Liberty (Human Rights)
- Public Interest Law Centre - Advice on action against public authorities (including the Police), Judicial Review
- Equality and Human Rights Commission
- Equality Advisory Service - Discrimination Advice
- Court Service (making a claim, divorce etc)
- We are Advocate - Free representation
- Royal Courts of Justice Citizens Advice (inc Civil, Housing, Family, Debt and Bankruptcy)
- Temple Legal Centre (family law)
- Councillors, MPs, MEPs and Mayor of Lambeth - see www.lambeth.gov.uk/
- Government Website covering all areas of advice
- Disability Lambeth - advice in Lambeth for the disabled and long term ill, older people and carers
- Police Action Legal Line (advice on mistreatment or injustice by police) - phone 020 7452 8902
- Support Through Court - Free support (not advice) for those attending Civil Court and Tribunal Proceedings
- Check if you have legal cover including through house or motor insurance, bank account, other policies
- Check if your Union provides legal cover
Legal Advice Clinics (check to see law areas that they cover)
Kings College Legal Advice Clinic
Lawworks (list of other legal clinics)
Mediation
Wandsworth Mediation Service -Free conflict coaching or mediation to try to find solutions; covers neighbour disputes, families, or other personal conflicts
Debt, Consumer, Energy and Telecommunications
- Stop loan sharks support - Provides support and help report confidentialy or anonomously illegal money lenders (these inlcude those lending money who are not registered, may charge interest and possibly give no paper work. They may theraten or intmidate).
- National Debtline
- Business Debtline
- South West London Law Centre (Certain geographical areas only)
- TaxAid - help with tax and tax credits
- MoneyHelper from Money and Pension Service (debt, benefit , income maximisation and budgetig advice and tools)
- Money A&E - resource on debt matters
- SELCE - Energy advice, Utilities debt advice, energy discounts and help
- Simple Energy Advice - Energy advice, Utilities debt advice, energy discounts and help
- WASH Energy Advice - Energy advice, Utilities debt advice, energy discounts and help
- Energy Ombudsman
- The Directory - the community food resource with local emergency food resources, including Foodbank, advice and support and money saving tips
- Consumer Protection Rights
- Resolver - free consumer online advice service (and app) to complain about Telecoms (e.g. mobile phones), energy (utilities), travel (airlines, car rentals etc), finance (banks, insurances etc), shops / retailers, public services such as DVLA, Local Authority and other services. Guides through the complaints process, provides draft letters and emails, will direct emails to companies complaints, notify when to escalate complaints and help with that. Keeps case files that can download and service can forward complaints to relevant independent complaint bodies e.g. like Ombudsman
- Office of Communications (OFCOM)
- Telecommunications Ombudsman
- Office of Water Services (OFWAT)
- Financial Ombudsman
Benefit and Grants
- Benefits and Pensions
- Tax Credits Helpline
- Maternity Action
- Turn2us benefits and grants advice
- Working Families (in work benefit advice)
- Lightening Reach Portal (grants)
Housing and Homelessness
- Shelter – phone 0808 800 4444
- Advice for Renters - (private tenants advice)
- Cambridge House Law Centre
- Southwark Law Centre
- South West London Law Centre (may depend on where you live)
- HousingCare (housing advice and options for aged 55+)
- Leasehold Advisory Service – phone 020 78322500
- Lambeth Housing Advice (homeless or risk of homelessness)
- London Borough of Lambeth: Council tenants emergency repairs etc – phone 0207 926 6000
- Private Renting Issues
- Homeless related services: Streelink - phone 0300 500 0914 and The Pavement
- Find a Legal Adviser
- Housing Ombudsman
- Planning Advice
Employment
- ACAS - phone 0300 123 1100
- Work Smart (from the TUC)
- Mary Ward Legal and Financial Centre - phone 020 7831 7079
- Working Families - phone 0300 012 0312
- London Employment Rights Hub
- Equality Advisory Service - Discrimination Advice
- South West London Law Centre (may depend on where you live)
- Southwark Law Centre
- Cambridge House
- Check if you have legal cover including through house or motor insurance, bank account, other policies
- Consult your Union
- See Legal Advice Clinics section above
Immigration
- Joint Council for the Welfare of Immigrants
- South London Refugee Association
- Notre Dame Refugee Centre
- Southwark Law Centre
- South West London Law Centre (may depend on where you live)
- Kings college legal clinic
Family, Elderly, Health, Education, Work and Other
- List of Mental Health and Wellbeing Resources
- Temple Legal Centre Provides 30 minutes free appointment on Family Law
- Age UK directory of older persons services
- Rights of Women
- Maternity Action
- Working Families - phone 0300 012 0312
- Women and Girls Network (WGN) - supports women and girls affected or threat of being affected by gender based abuse and violence.
- Gingerbread (lone parent)
- National Domestic Violence Helpline
- Child Support Agency
- ACE (education advice)
- Child Law Advice
- National Family Mediation
- Action for Victims of Medical Accidents
- Child Maintenance Options
- Victim Support (victims or crime)
- Metro Charity - help on sexuality,gender, equality, HIV, diversity or identity
- Terrence Higgins Trust - help for people living with HIV and sexual health issues
- Lambeth Bereavment Services (including affordable simple funeral)
- Clink - Directory of organisations working in the Criminal Justice System
- The Directory - the community food resource with local emergency food resources, advice and support and money saving tips
- Planning Advice
- RAD - advice for people with hearing loss