General & Legal Advice

One Lambeth Advice - online and telephone advice

0800 254 0298

www.onelambethadvice.org.uk

Advice Now

www.advicenow.org.uk

 

Citizen Advice

www.adviceguide.org.uk

 

Civil Legal Advice (and find legal adviser)

0345 345 4345

www.gov.uk/civil-legal-advice  www.gov.uk/find-a-legal-adviser

 

Liberty (Human Rights)

0845 123 2307

020 3145 0461

https://www.liberty-human-rights.org.uk/get-advice

 

Equality and Human Rights Commission

0808 800 0082

www.equalityhumanrights.com

 

Court Service (making a claim, divorce etc)

www.justice.gov.uk/about/hmcts

 

Royal Courts of Justice CAB (inc Civil, family & Bankruptcy)

0844 856 3534

www.rcjadvice.org.uk

 

Councillors, MPs, MEPs and Mayor of Lambeth

http://www.lambeth.gov.uk/elections-and-council/councillors/find-out-who-your-lambeth-councillors-are 

 

Government Website covering all areas of advice

www.gov.uk

 

Advice in Lambeth for Disabled and long term ill, Older People and Carers

     

020 7346 6800

http://www.disabilitylambeth.org.uk/

 

Police Action Legal Line (advice on mistreatment or injustice by police)  020 7452 8902

Personal Support Unit - Free support (not advice) for those attending Civil Court and Tribunal Proceedings https://www.thepsu.org/our_network/london/london-service/ 020 7073 4760

DEBT, CONSUMER, ENERGY, TELECOMMUNICATIONS

National Debtline

0808 808 4000

www.nationaldebtline.org

Business Debtline

0800 197 6026

www.businessdebtline.org 

My Money Steps (free self help debt management)

www.mymoneysteps.org

Money Advice Service

08001387777

www.moneyadviceservice.org.uk 

Consumer

03454040506

www.gov.uk/consumer-protection-rights

Money A&E (resource on debt matters)

www.moneyaande.co.uk.

Consumer advice
Resolver.co.uk

free online service (and app) to complain about Telecoms (e.g. mobile phones), Energy (utilities), travel (airlines, car rentals etc), finance (Banks, insurances etc), shops/retailers, public services such as DVLA, Local Authority and other services. Guides through the complaints process, provides draft letters and emails, will direct emails to  companies complaints, notify when to escalate complaints and help with that. Keeps case files that can download and service can forward complaints to relevant independent complaint bodies e.g. like Ombudsman.

Energy Ombudsman

03304401624

www.energy-ombudsman.org.uk

Office of Communications (OFCOM)

0300 123 3333

www.ofcom.org.uk

Office of Telecommunications Ombudsman

0845 050 1614

www.otelo.org.uk

Office of Water Services (OFWAT)

01216447500

www.ofwat.gov.uk

Financial Ombudsman

0845 080 1800

www.financial-ombudsman.org.uk

TaxAid (Help with tax and Tax credits)

0345 120 3779

www.taxaid.org.uk

BENEFITS

Benefits and Pensions

 

www.gov.uk

Tax Credits Helpline

0345 300 3900

www.hmrc.gov.uk/taxcredits

Maternity Action

0845 600 8533

www.maternityaction.org.uk

Turn2us benefits and grants advice

0808 802 2000

www.turn2us.org.uk


Working Families (in work benefit advice)

0300 012 0312

www.workingfamilies.org.uk

HOUSING AND HOMELESSNESS

Shelter

0808 800 4444

www.shelter.org.uk

Leasehold Advisory Service

020 78322500

www.lease-advice.org

London Borough of Lambeth: Council tenants emergency repairs, Homeless 

0207 926 6000

Homeless related services

www.homelesslondon.org
www.streetlink.org.uk   0300 500 0914 www.thepavement.org.uk/services.php

EMPLOYMENT

ACAS

0300 123 1100

www.acas.org.uk

Work Smart  (From the TUC)

n/a

www.worksmart.org.uk

Central London Law Centre 

020 77344067

www.londonlawcentre.org.uk

Mary Ward Legal & Financial Centre

020 7831 7079

www.marywardlegal.org.uk

Lambeth Law Centre

020 7840 2000 

www.lambethlawcentre.org

Working Families

0300 012 0312 

www.workingfamilies.org.uk

Check if have legal cover e.g. with bank, household or motor insurances

 Contact Your Union

 

IMMIGRATION

Afro-Asian Advisory Service

0845 618 5385

www.aaas.org.uk

Joint Council for the Welfare of Immigrants

020 7251 8708

www.jcwi.org.uk

South London Refugee Association

0203 490 3443

www.slr-a.org.uk

Lambeth Law Centre

 

www.lambethlawcentre.org/immigration

Notre Dame Refugee Centre

020 7440 2669

www.notredamerc.org.uk   

FAMILY, ELDERLY, HEALTH, EDUCATION, WORK

Temple Legal Centre (Family Law)

07887 776099

www.templelegalcentre.org

Age UK and directory of older persons services

0800 169 6565 

www.ageuk.org.uk   www.directory.ageuklambeth.org.uk 

Rights of Women

020 7251 6577

www.rightsofwomen.org.uk

Gingerbread (lone parent)

0808 802 0925

www.gingerbread.org.uk

National Domestic Violence Helpline 

0808 200 0247

www.nationaldomesticviolencehelpline.org.uk

Child Support Agency

0345 7133133

www.csa.gov.uk

ACE (Education Advice)

 

www.ace-ed.org.uk

Child Law Advice

http://childlawadvice.org.uk/

National Family Mediation

n/a 

www.nfm.org.uk 

Action for Victims of Medical Accidents

0845 123 2352 

www.avma.org.uk

Child Maintenance Options

0800 988 0988

www.cmoptions.org

Metro Charity - help on sexuality,gender, equality, HIV, diversity or identity 

 

www.metrocharity.org.uk

Terreance Higgins Trust - help for people living with HIV and sexual helath issues

 

www.tht.org.uk